{"id":1098,"date":"2016-09-06T14:13:34","date_gmt":"2016-09-06T12:13:34","guid":{"rendered":"https:\/\/2016.sevilla.wordcamp.org\/?post_type=wcb_session&#038;p=1098"},"modified":"2016-10-03T18:46:38","modified_gmt":"2016-10-03T16:46:38","slug":"ideas-for-customer-support-success","status":"publish","type":"wcb_session","link":"https:\/\/sevilla.wordcamp.org\/2016\/session\/ideas-for-customer-support-success\/","title":{"rendered":"Ideas for Customer Support Success (En ingl\u00e9s)"},"content":{"rendered":"<p>How to organize your business to provide the best level of support for clients? How can your support become an asset for you rather than a liability? How can you train people to provide good support and have them engaged in the work? Why support is such an hassle for engineers and designers?<\/p>\n<p><a href=\"https:\/\/www.haikudeck.com\/wcsevilha-ideas-for-customer-support-success-business-presentation-0248583efa\" target=\"_blank\">Slides<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to organize your business to provide the best level of support for clients? How can your support become an asset for you rather than a liability? How can you train people to provide good support and have them engaged in the work? Why support is such an hassle for engineers and designers? Slides<\/p>\n","protected":false},"author":13286167,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":1475317800,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1091],"footnotes":""},"session_track":[946928],"session_category":[],"class_list":["post-1098","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-agora"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p72Uuo-hI","session_date_time":{"date":"01\/10\/2016","time":"12:30"},"session_speakers":[{"id":"1091","slug":"nuno-morgadinho","name":"Nuno Morgadinho","link":"https:\/\/sevilla.wordcamp.org\/2016\/speaker\/nuno-morgadinho\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/sessions\/1098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/users\/13286167"}],"version-history":[{"count":4,"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/sessions\/1098\/revisions"}],"predecessor-version":[{"id":1992,"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/sessions\/1098\/revisions\/1992"}],"speakers":[{"embeddable":true,"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/speakers\/1091"}],"wp:attachment":[{"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/media?parent=1098"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/session_track?post=1098"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/sevilla.wordcamp.org\/2016\/wp-json\/wp\/v2\/session_category?post=1098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}